If you are having technical problems, contact our Technical Support Department. When contacting Technical Support, please be ready to provide the following information:

1. Your user name and password
2. The type of connection you have (Dial Up or DSL)
3. The type and version of operating system you are using (Windows 2000, Windows XP, Macintosh, etc.)
4. The make and model of your modem
5. The exact error message you are getting 

For billing questions

For general questions

To activate or modify your account

For answers about our products and services

To report violations of our Acceptable Use Policy

• If you want to partner with VolFirst.net to provide products or services to our member base, contact:

• If your proposal involves your company's marketing of our access services to your customer base, please send it to:

To ensure a timely response to your needs, please send your questions/comments to the appropriate destination as outlined above.

Thank you and Welcome to VolFirst.net!