VOLFIRST SUPPORT


Volunteer First Services, Inc.

PO Box 1249
Crossville, TN 38557
Telephone: 931-484-5097

This page has been created to provide technical support for VolFirst subscribers. 
Please take a look at the VolFirst Troubleshooter for possible answers to your questions.

City of Crossville Technical Support - 931-787-1611

All Dial-Up Technical Support - email support@volfirst.net or call 931-787-1611.

If you are having technical problems, contact our Technical Support Department. When contacting Technical Support, please be ready to provide the following information:
  1. Your user name and password
  2. The type of connection you have (Dial Up or DSL)
  3. The type and version of operating system you are using (Windows 2000, Windows XP, Macintosh, etc.)
  4. The make and model of your modem
  5. The exact error message you are getting 


DIAL UP NUMBERS
*Note that the dial-up numbers are listed by city; however, any of the numbers may be used if they are local to your specific calling area.
City Number
Crossville

707-7458

Crossville

707-7894

Roaming Numbers List


GENERAL INTERNET SETTINGS
DNS Servers 64.53.83.131 Primary
206.74.254.2 Secondary
204.116.57.2 Tertiary
SMTP Server (Outgoing Mail) smtp.volfirst.net
POP Server (Incoming Mail) mail.volfirst.net
News Server news.volfirst.net
FTP Server ftp.volfirst.net
Personal Web Server http://web.infoave.net/~username*
* On the Personal Web Server remember to change the username to your Username (i.e. http://web.infoave.net/~jdoe).


To Sign Up or make Account Changes
- call 866-609-3745 or 931-484-5097

For Sales Information  - email sales@volfirst.net or call 866-609-3745 or 931-484-5097

For Billing Questions -  call 866-609-3745 or 931-787-1100

For General Information - email info@volfirst.net or call 866-609-3745 or 931-484-5097